Library not syncing?
Confirm both devices use the same Apple Account and that iCloud is enabled for Jarra. Keep the app open briefly so pending changes can finish syncing.
Jarra support
Help, without
the runaround.
Whether a recipe looks wrong, your library is still syncing, or you simply have a good idea—we’re here to help.
Email us atsupport@jarra.app↗Start here
Quick fixes for
common questions.
Most issues can be resolved directly in Jarra or your device settings.
Need a backup?
Open Settings → Export / Backup, then save the exported file somewhere outside the app. Restore it later with Import Data.
Managing a subscription?
Open Settings → Manage Subscription to change or cancel a plan, restore purchases, or request a refund.
Good to know
A few more
answers.
Can I recover a deleted recipe?＋
If the deletion has already synced, Jarra cannot automatically restore that recipe. Import a recent backup if you have one. Export regularly before major edits or installing a test build.
Why do calculations change when I edit dilution?＋
Dilution affects final volume, ABV, and cost per volume. Save it as the recipe default when you want that percentage to follow the recipe and its batches.
Where did a built-in cocktail or ingredient go?＋
You may have hidden it. Open Settings → Restore Hidden Catalog Items to bring hidden catalog content back into your library.
Can I send a feature request?＋
Absolutely. Email support@jarra.app with the workflow you want to improve and why it would help.